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This article provides an overview of feature differences between the US government cloud and the commercial cloud as listed in the Exchange Online service description. Exchange Online is available for the Government Community Cloud (GCC), GCC High, and Department of Defense (DoD) environments.

For more information about the government cloud, including eligibility and purchasing, see Microsoft 365 Government - how to buy. To compare Office 365 Government plans, see Office 365 Government plans.

To learn about required endpoints when managing network connectivity, see the Office 365 U.S. Government GCC High endpoints or Office 365 U.S. Government DoD endpoints.

Microsoft 365 and Office Home & Business. After your purchase, these products are added to your Microsoft account, Services & subscriptions page. Sign in using your Microsoft account (not your work email) to install Office from this page. Use the links below for step-by-step help. Install or reinstall Microsoft 365 or Office 2019. Here are 8 easy steps for the Military Discount on Microsoft Office. 1) Click here to visit Microsoft Hub.Use your home computer/laptop (not your military laptop or military work computer). 2) Enter your military email address. For example: @mail.mil, us.army.mil, navy.mil or usmc.mil. Free Microsoft Office For Military - CNET Download. Showing 11-20 of 1,362. Unlock the full Microsoft Office experience with a qualifying Microsoft 365 subscription for your phone, tablet, PC, and Mac. Microsoft 365 annual subscriptions purchased from the app will be charged to your App Store account and will automatically renew within 24 hours prior to the end of the current subscription period unless auto-renewal is.

In addition to enjoying the features and capabilities of Office 365, organizations benefit from the following features unique to the US government cloud environments:

  • Your organization’s customer content is logically segregated from customer content in the commercial Office 365 services.

  • Your organization’s customer content is stored at rest within the United States.

  • Access to your organization’s customer content is restricted to screened Microsoft personnel.

  • The government cloud environments comply with certifications and accreditations often required for US Public Sector customers.

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It is our general intent to deliver all Exchange commercial features and functionality to the government cloud environment. That said, some features are not available because of the requirements of government cloud customers. Other features are coming to the government environments but are not yet available. Refer to the following sections to learn about feature availability in the government cloud environments.

Exchange Online features

The following table outlines whether specified Exchange Online features are available within the GCC, GCC High, and DoD environments. When there are nuances regarding the statement of support (or lack thereof), additional context is provided.

FeatureGCCGCC HighDoDKey considerations
Planning and deployment
Hybrid deployment supportedYesYesYesFor coexistence with Exchange Server on-premises, Microsoft requires installing at least one Exchange Server 2013 Client Access Server (or Exchange Server 2016.). Exchange Server 2010 and earlier are not supported.
IMAP migration supportedYesYesYes
Cutover migration supportedYesYesYes
Staged migration supportedYesYesYesGSuite migration is not supported for GCC High and DoD. For more information, see Perform a GSuite migration.
PermissionsGCCGCC HighDoDKey considerations
Role-based permissionsYesYesYes
Role groupsYesYesYes
Role assignment policiesYesYesYes
Message policy and complianceGCCGCC HighDoDKey considerations
Archiving Exchange Online-based mailboxesYesYesYes
Cloud-based archiving of on-premises mailboxesYesYesYes
Messaging Records Management (MRM)YesYesYes
Manual retention policies, labels, and tagsYesYesYes
Encryption of data at rest (BitLocker)YesYesYes
IRM using Azure Information ProtectionYesYesYesFor more information regarding limitations of AIP in GCC High and DoD, see Azure Information Protection Premium Government Service Description.
Azure Information Protection is not included in G1/F3, but it can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Office 365 ProPlus, which is not included with Office 365 Government G1 or Office 365 Government F3.
IRM using Windows Server AD RMSYesYesYesWindows Server AD RMS is an on-premises server that must be purchased and managed separately to enable the supported IRM features.
Office 365 Message EncryptionYesYesYesSee Office 365 Message Encryption behavior across GCC High/DoD boundary in this article and Unique characteristics of Office 365 Message Encryption in a GCC High deployment, which document behavioral nuances of Office 365 Message Encryption when sending messages between GCC High/DoD and non-GCC High/DoD users.
Customer KeyYesYesYesRequires G5 service plan.
S/MIMEYesYesYes
In-Place Hold and Litigation HoldYesYesYesRequires G3 or G5 service plan.
In-Place eDiscoveryYesYesYes
Mail flow rulesYesYesYes
Data loss preventionYesYesYesRequires G3 or G5 service plan.
JournalingYesYesYes
Anti-spam and anti-malware protectionGCCGCC HighDoDKey considerations
Built-in anti-spam protectionYesYesYes
Customize anti-spam policiesYesYesYes
Built-in anti-malware protectionYesYesYes
Customize anti-malware policiesYesYesYes
Quarantine - administrator managementYesYesYes
Quarantine - end-user self-managementYesYesYes
Microsoft Defender for Office 365YesYesYesRequires G5 Service plan (or purchase of add-on).
Anti-phishing for user and domain impersonation and spoof intelligence are not yet available in GCC High and DoD.
Mail flowGCCGCC HighDoDKey considerations
Custom routing of outbound mailYesYesYes
Secure messaging with a trusted partnerYesYesYes
Conditional mail routingYesYesYes
Adding a partner to an inbound safe listYesYesYes
Hybrid email routingYesYesYes
RecipientsGCCGCC HighDoDKey considerations
Capacity alertsYesYesYes
ClutterYesYesYes
MailTipsYesYesYes
Delegate accessYesYesYes
Inbox rulesYesYesYes
Connected accountsYesNoNoThis feature is not supported in GCC High or DoD due to restrictions on outbound connections to third-party services. For more information about features impacted, see Connectivity with third-party services in this article.
Inactive mailboxesYesYesYesRequires G3 or G5 service plan.
Offline address bookYesYesYes
Address book policiesYesYesYes
Hierarchical address bookYesYesYes
Address lists and global address listYesYesYes
Office 365 GroupsYesYesYesGuest access to Office 365 groups is not supported in GCC High and DoD environments. For more information, see Azure Government Security + Identity.
Distribution GroupsYesYesYes
External contacts (global)YesYesYesSubject to org-relationship collaboration limitations in GCC High and DoD environments.
Contact linking with social networksYesNoNoThis feature is not supported in GCC High or DoD.
Resource mailboxesYesYesYes
Conference room managementYesYesYes
Out-of-office repliesYesYesYes
Internet Calendar sharingYesNoNoIn GCC High, Internet Calendar publishing/sharing works for inbound connection to calendars shared by GCC High users, but not for GCC High users connecting outbound to a shared calendar outside of GCC High.
In DoD–Internet Calendar sharing is not supported due to the requirement for inbound/outbound connection allow listing in that environment.
Reporting features and troubleshooting toolsGCCGCC HighDoDKey considerations
Microsoft 365 admin center reportsYesYesNoReports not available for DoD. Refer to the platform features section of the Office 365 US Government service description for updates/current availability.
Web Services reportsYesYesNoReports not available for DoD. Refer to the platform features section of the Office 365 US Government service description for updates/current availability.
Message traceYesYesYes
Auditing reportsYesYesNoReports not available for DoD. Refer to the platform features section of the Office 365 US Government service description for updates/current availability.
Unified Messaging reportsYesNoNo
Sharing and collaborationGCCGCC HighDoDKey considerations
Federated sharing (including calendar publishing)YesYesYesLimitations exist in both GCC High and DoD. See Free/Busy federation in this article.
Site mailboxesYesYesYes
Public foldersYesYesYes
Clients and mobile devicesGCCGCC HighDoDKey considerations
To Do on the WebYesNoNo
Outlook for WindowsYesYesYesTo meet GCC High and DoD compliance requirements, you must be running at least version 1803 of Office 365 ProPlus. Office 365 ProPlus is not included with G1 or F3.
Outlook on the web1YesYesYes
Outlook for MacYesYesYesTo meet GCC High and DoD compliance requirements, you must be running at least version 1803 of Office 365 ProPlus. Office 365 ProPlus is not included with G1 or F3.
Outlook for iOS and AndroidYesYesYes
Exchange ActiveSyncYesYesYes
Basic Mobility and Security for Microsoft 365YesNoNo
POP and IMAPYesYesYes
SMTPYesYesYes
EWS application support2YesYesYes
Voice message servicesGCCGCC HighDoDKey considerations
Voice mailNoNoNoIntegration of on-premises IP-PBX systems with Exchange Online Unified Messaging is not supported.
Integration between voice mail and third-party FAXNoNoNoIntegration of on-premises IP-PBX systems with Exchange Online Unified Messaging is not supported.
Third-party voice mail interoperabilityNoNoNoIntegration of on-premises IP-PBX systems with Exchange Online Unified Messaging is not supported.
Skype for Business integrationYesYesYes
High availability and business continuityGCCGCC HighDoDKey considerations
Mailbox replication at datacentersYesYesYes
Deleted mailbox recoveryYesYesYes
Deleted item recoveryYesYesYes
Single item recoveryYesYesYes
Interoperability, connectivity, and compatibilityGCCGCC HighDoDKey considerations
Presence in OWA and OutlookYesYesYes
SharePoint interoperabilityYesYesYes
EWS connectivity supportYesYesYes
SMTP relay supportYesYesYes
Exchange Online setup and administrationGCCGCC HighDoDKey considerations
Microsoft Office 365 portal accessYesYesNoReports not available for DoD. Refer to the platform features section of the Office 365 US Government service description for updates/current availability.
Microsoft 365 admin center accessYesYesNoReports not available for DoD. Refer to the platform features section of the Office 365 US Government service description for updates/current availability.
Exchange admin center accessYesYesYes
Remote Windows PowerShell accessYesYesYes
ActiveSync policies for mobile devicesYesYesYes
Usage reportingYesYesNoReports not available for DoD. Refer to the platform features section of the Office 365 US Government service description for updates/current availability.
Extending the service - customization, add-ins, and resourcesGCCGCC HighDoDKey considerations
Outlook add-ins and Outlook MAPIYesYesYesOnly some OWA and Outlook add-ins are available in GCC High and DoD. See Add-ins in Outlook and Outlook Web App in this article.

1 Outlook on the Web can be used in scenarios when Outlook for Windows is unable to display the IRM protected messages due to cross-boundaries restrictions (GCC High / Non-GCC High scenarios).
2 Only egress to specific address spaces the customer can prove they own are allowed, so this precludes third-party services and broad IP ranges used by mobile devices.

Feature nuances within GCC High and DoD environments

Connectivity with third-party services

Both GCC High and DoD environments are restricted environments that require explicit approval and configuration of outbound connections. Additionally, Microsoft cannot accommodate requests to allow outbound access from these environments to commercial cloud services (Commercial Office 365, Google GSuite, Amazon Web Services, and so on).

Due to these restrictions, features that rely on this outbound connectivity from the GCC High/DoD environments are generally not supported, including:

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  • Connected accounts - Users cannot add/sync accounts (Google, POP/IMAP, and so on).

  • Support for third-party file storage providers - Only the user’s OneDrive for Business account within GCC High/DoD can be accessed from within the various Outlook clients for the purpose of attaching/sharing files. Third-party storage accounts (Dropbox, Box, Google Drive) cannot be added.

  • Connectivity with social networks, such as Facebook or LinkedIn.

Azure Active Directory B2B collaboration

Azure Active Directory B2B collaboration is currently supported only between organizations that are both within Azure US Government cloud and that both support B2B collaboration

Additionally, B2B users as guests in Office 365 groups are not supported in GCC High and DoD environments.

For more information and the latest updates, see Azure Government Security + Identity.

Office 365 Message Encryption behavior across GCC High/DoD boundary

If you plan to use Office 365 Message Encryption in a GCC High environment, be aware of these unique characteristics about the recipient experience:

  • When sending encrypted email from GCC High or DoD to recipients in the same environment:

    • Senders can manually encrypt emails in Outlook for PC and Mac and Outlook on the web, or organizations can set up a policy to encrypt emails using Exchange mail flow rules.

    • Recipients inside GCC High/DoD receive the same inline reading experience in Outlook for PC and Mac and Outlook on the web as all other Office 365 users.

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  • When sending encrypted email from GCC High to recipients outside of that environment (including DoD, GCC and Commercial):

    • Senders inside GCC High can send encrypted email outside of the GCC High boundary.
    • All recipients outside GCC High, including DoD, commercial Office 365 users, Outlook.com users, and other users of other email providers, receive a wrapper mail. This wrapper mail redirects the recipient to the OME Portal where the recipient can read and reply to messages.

For more information and the latest updates, see Compare versions of OME.

Free/Busy federation

Federated sharing, including free/busy information, is currently subject to several important limitations in the DoD environments.

In the GCC High environment:

  • Federation trust (including bidirectional free/busy sharing) is supported between tenants within GCC High, to tenants in GCC and commercial clouds, and through hybrid coexistence (Exchange 2013 or later).

In the DoD environment:

  • Federation trust (including free/busy sharing) is currently supported only between tenants within the DoD environment. It is not supported between DoD tenants and GCC, GCC High, or commercial tenants.

Client configuration

Additional steps are involved in deploying and configuring Office ProPlus (including Outlook). For a detailed description of these steps, see Guidance for deploying Microsoft 365 Apps for enterprise in a GCC High or DoD environment.

Outlook for iOS and Android is also available for GCC High and DoD environments. To learn more about feature limitations and management in those environments, see Using Outlook for iOS and Android in the Government Community Cloud.

Add-ins in Outlook and Outlook Web App

Only some OWA and Outlook add-ins are available in GCC High and DoD. My Templates and Suggested Meetings are available and expected to function. Only the five default OWA add-ins are supported. Integration with third-party applications is possible, however, those integrations are not covered by Microsoft compliance promises for GCC High or DoD. Customers should familiarize themselves with third-party data handling practices and compliance promises before configuring the add-on for their organization.

Feature nuances within GCC environments for Microsoft To Do

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FeatureDescriptionWWAvailability in GCC
Platforms supportedWeb, Android, iOS, Mac, WindowsAllOnly Web
M365 hub supportsIntegrations with Outlook, Teams, PlannerAllOutlook, Planner (Teams to be available with Teams tasks app)
Wunderlist MigrationAllow wunderlist users to migrate data to To Do on the WebYesNo
Push NotificationsSend Push notifications to end users for reminders etc.YesNo
Helpshift supportUse helpshift interface to create support requestYesNo
My DayPlan your dayYesYes
Planned ListSee all tasks with a due dateYesYes
Assigned to You ListAll tasks assigned to you in a shared list, Planner, or WXP (future)YesYes
Flagged EmailSee emails flagged in outlook as tasksYesYes
Multi Account SupportUse home and office account in one paneYesYes
List sharingShare lists with colleagues in the same organizationYesYes
Cross tenant sharingShare task list outside your organizationYesNo
Reminders and recurrenceSet reminders for your taskYesYes

*Any other features not mentioned are available in both environments.

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